nova-casino.com is here to provide an outstanding and enjoyable gaming experience and to acknowledge our responsibility in preventing problematic activity. We advise all players to take the following into account and to play responsibly:

•     Play for entertainment, not for profit.

•     Avoid chasing losses.

•     Set limits for yourself.

•     Do not let gambling interfere with your everyday responsibilities.

•     Never gamble if you cannot cover the losses.

•     Take breaks.

See the questions below. If you answered “YES” to most of them, we advise you to take measures to prevent gambling from having a negative impact on your life:

•     Does gambling affect your work?

•     Has gambling caused arguments with family/friends? Do you always go back to win back your losses?

•     Have you ever borrowed money to gamble?

•     Do you regard gambling as a source of income?

•     Do you find it difficult to limit your passion for gambling?

What to do?

Listed below are well-known organisations dedicated to helping those struggling with gambling-related problems, which can be contacted at any time:

•     Gamblers Anonymous

•     Gambling Therapy

•     GamCare

How we can help

We advise all players who are concerned about their gambling behaviour to take a break by excluding themselves from their gaming account. Self-exclusion will block your account for at least 6 months, and no promotional materials will be sent.

Contact our experienced customer support team at any time to request this, and they will kindly assist you. A 7-day cooling-off period is also available. We also recommend that you contact all other gambling sites where you have an account and request self-exclusion there as well.

Underage gambling

Players must be of legal age in their jurisdiction (at least 18 years old) to play at nova-casino.com. They are obliged to know the age restrictions in their place of residence and play, as well as to confirm their legality when creating an account at nova-casino.com. We also advise parents to do the following:

•     Password-protect your computer, mobile phone and/or tablet.

•     Do not leave your device unattended if you are logged in to your account.

•     Ensure that all account and credit card details are inaccessible to children.

•     Do not save passwords on your computer; write them down and keep them in an inaccessible place.

•     Download filtering software (for example, Net Nanny) to prevent minors from accessing inappropriate sites.