Bonus Rules
TERMS AND CONDITIONS FOR NO-DEPOSIT BONUSES
1a. The maximum win from a wagered no-deposit bonus is 25,000 KZT, 5,000 RUB, 50 EUR, 50 USD or the equivalent amount in another currency. Any amount exceeding these limits will be deducted from the balance. Please note that winnings obtained from a no-deposit bonus should first be withdrawn, and then, if desired, a new deposit can be made in order to continue playing without any win limits.
1b. The wagering requirement for no-deposit bonuses and free spins is x40 (forty). Unless otherwise stated, the bonus amount must be wagered 40 times. Winnings from any no-deposit bonus cannot be withdrawn until the wagering requirements have been fully met. Withdrawal of winnings obtained from playing with registration bonuses, extra spins, free spins and free bonuses that do NOT require a deposit will only be possible after making a deposit to verify your payment system of at least 10,000 KZT, 2,000 RUB, 20 EUR, 20 USD or the equivalent amount in another currency.
1c. Winnings obtained from playing with registration bonuses, extra spins, free spins and free bonuses can be withdrawn to bank cards only.
2a. Before paying out winnings obtained from playing with a no-deposit bonus, we reserve the right to request documents for account verification. The following documents may be required: a government-issued photo ID (passport, driving licence or identity card), a document confirming your address (for example, the residence registration page of your passport or a utility bill no older than 3 months), and a selfie with your ID to confirm your identity.
2b. The general bonus terms and conditions apply to all promotions.
3. Players with disposable email addresses are not eligible for no-deposit free spins. If a player receives free spins despite this, any winnings obtained will be forfeited.
4. Players from the following countries are not eligible for no-deposit free spins: American Samoa (USA), Anguilla (UK), Antigua and Barbuda (UK), Aruba (Netherlands), Belgium, Belize (UK), Bermuda (UK), Bonaire, Sint Eustatius and Saba, British Indian Ocean Territory (UK), Cayman Islands (UK), China, Cook Islands (New Zealand), Costa Rica, Croatia, Curaçao (Netherlands), Dominican Republic, Falkland Islands (Malvinas) (UK), France, French Guiana (France), French Polynesia (France), Gibraltar (UK), Guadeloupe (France), Guam (USA), Guernsey (UK), Isle of Man (UK), Jersey (UK), Latvia, United States Minor Outlying Islands, Liberia, Liechtenstein, Malta, Martinique (France), Mayotte (France), Montserrat (UK), Netherlands, Netherlands Antilles (Netherlands), New Caledonia (France), Northern Mariana Islands (USA), Pitcairn (UK), Poland, Puerto Rico (USA), Réunion (France), Saint Helena (UK), Saint Kitts and Nevis (UK), Saint Lucia (UK), Saint Pierre and Miquelon (France), Saint Vincent and the Grenadines (UK), Solomon Islands (UK), Syrian Arab Republic, Tanzania, Turks and Caicos Islands (UK), Tuvalu (UK), Ukraine, United Kingdom, USA, Vanuatu, Virgin Islands, British (UK), Virgin Islands, U.S. (USA), Wallis and Futuna Islands (France).
TERMS AND CONDITIONS FOR FREE SPINS
1. To receive the first deposit bonus as part of the welcome bonus package, the first deposit must be at least 5,000 KZT, 1,000 RUB, 10 EUR, 10 USD.
2. To use a deposit bonus, go to your personal account, open the “Bonuses” tab and click “Activate”. After that, make a deposit and the bonus will be transferred to the tab. The bonus can then be used. By cancelling a bonus, the player agrees that all winnings obtained from playing with this bonus, as well as the bonus amount, will be deducted from the player's balance.
3. Any winnings obtained from playing with free spins will be credited as a cash bonus with a wagering requirement of x40 (forty), unless otherwise stated.
4. Free spins must be activated and the game entered no later than 1 day from the moment they are issued, otherwise the free spins will expire, unless otherwise stated.
5. After the free spins have been activated, all available game rounds must be completed within 1 day of activation, otherwise they will expire, unless otherwise stated.
6. Nova Casino reserves the right to cancel, change or supplement these terms and conditions at any time and without notice.
GENERAL BONUS TERMS AND CONDITIONS
1a. All bonus offers may be issued to only one person, one family or one phone number.
1b. If there is a duplicate account by browser (registration of several accounts from one device), the use of a single-use promo code with wagering from the real and bonus balance is not available.
2a. We reserve the right to refuse to pay out winnings to players who use disposable email addresses.
2b. Players from the following countries are not eligible for any promotions, unless the rules of the Promotion state otherwise: American Samoa (USA), Anguilla (UK), Antigua and Barbuda (UK), Aruba (Netherlands), Belgium, Belize (UK), Bermuda (UK), Bonaire, Sint Eustatius and Saba, British Indian Ocean Territory (UK), Cayman Islands (UK), China, Cook Islands (New Zealand), Costa Rica, Croatia, Curaçao (Netherlands), Dominican Republic, Falkland Islands (Malvinas) (UK), France, French Guiana (France), French Polynesia (France), Gibraltar (UK), Guadeloupe (France), Guam (USA), Guernsey (UK), Isle of Man (UK), Jersey (UK), Latvia, United States Minor Outlying Islands, Liberia, Liechtenstein, Malta, Martinique (France), Mayotte (France), Montserrat (UK), Netherlands, Netherlands Antilles (Netherlands), New Caledonia (France), Northern Mariana Islands (USA), Pitcairn (UK), Poland, Puerto Rico (USA), Réunion (France), Saint Helena (UK), Saint Kitts and Nevis (UK), Saint Lucia (UK), Saint Pierre and Miquelon (France), Saint Vincent and the Grenadines (UK), Solomon Islands (UK), Syrian Arab Republic, Tanzania, Turks and Caicos Islands (UK), Tuvalu (UK), Ukraine, United Kingdom, USA, Vanuatu, Virgin Islands, British (UK), Virgin Islands, U.S. (USA), Wallis and Futuna Islands (France).
2c. We reserve the right to reduce the bonus percentage to 25% for players who, in our opinion, have received a disproportionate number of bonuses relative to the amount of the deposits they have made.
3. To receive a deposit bonus as part of the welcome bonus package or any other deposit bonus (with the exception of free spins), a minimum deposit of 5,000 KZT, 1,000 RUB, 10 EUR, 10 USD is required, unless otherwise stated.
4. In order to be able to withdraw winnings, any bonus must be wagered 40 (forty) times, unless otherwise stated.
5. Please note that different games may contribute differently to bonus wagering. When playing slots, 100% of the amount of the bets placed counts towards bonus wagering (except for the excluded games listed below).
6. Games from the “Jackpot”, “Instant Games” and “Live Casino” categories do not take part in bonus promotions.
7. Please note that the “Bonus wagering” tab shows all the slots in which the bonus can be wagered. For more detailed information about the slots excluded from wagering, please contact the support service. All games by Evolution, Pragmatic Play Live and Spribe are unavailable for wagering.
8. Players may request a withdrawal of the deposit amount before the bonus wagering requirements have been met. In this case, however, both the bonus and any winnings obtained with it will be deducted from the account. Please note that when playing with an active bonus, real funds are spent first and bonus funds afterwards.
9. All deposit bonuses that form part of the welcome bonus package are valid for 7 days. Free spins and other bonuses (unless otherwise stated) are valid for 24 hours from the moment they are credited.
10. If a bonus expires, the bonus amount and any winnings obtained with it are deducted from the account.
11. Bets placed during the game are deducted from the real funds on the player's balance. If no real funds remain on the balance, bets are deducted from the bonus funds, unless otherwise stated. All winnings from bets placed in order to meet the bonus wagering requirements are credited to the bonus balance.
12. Any bonus can be deactivated before the wagering requirements have been met by contacting the support service or by using the “Deactivate” button in your personal account.
13. Only one bonus can be received at a time. Deposit bonuses are not cumulative. Nova Casino reserves the right to annul bonuses or winnings obtained by fraud.
14. The maximum win from a deposit bonus is x10 of the initial bonus amount (unless otherwise stated). When wagering a mixed bonus, the bonus amount (x1) is returned first, and then the rest of the winnings (x9).
15. Any winnings from a bonus or free spins obtained after the bonus has been wagered, lost or cancelled will be deducted from the balance.
16. Every payout is checked before it is confirmed. Nova Casino reserves the right to cancel bonuses or winnings if the check is not passed. Acceptance of these rules means agreement with this condition.
17. If it is discovered that players are using fraudulent strategies or technical faults, or are taking part in activity that the casino considers unlawful, the casino reserves the right to deprive the player of the right to bonuses or to annul winnings obtained in this way.
18. Holding more than one account is prohibited. Creating several accounts in order to obtain bonuses may lead to the confiscation of funds.
19. In accordance with the providers' rules, bonus rounds and free spins do not take part in jackpot draws.
20. Minimum-risk bets (for example, betting on red and black at the same time in roulette) do not count towards bonus wagering.
21. If a player is suspected of abusing a free spins or no-deposit bonus promotion, or does not place bets amounting to three times the deposit, the casino reserves the right to annul bonuses and winnings.
22. If it is discovered that a group of players is using identical strategies, IP addresses or types of payment system, the casino may confiscate the bonus funds.
23. If a player wins a significant amount, they agree to take part in the public events of Nova Casino.
24. When a deposit bonus is received, both the deposit and the bonus are locked by the wagering requirements. The bonus can be deactivated before it has been wagered.
25. In all disputed cases, the decision of the casino is final.
26. Wagering a bonus exclusively with bonus funds and then completing the wagering with real money is prohibited.
27. The bonus is cancelled automatically if less than $0.1 remains on the balance, unless otherwise stated. Game rounds must be completed before the bonus is cancelled.
28. If, when making a deposit, you use a promo code for a bonus that is not available for your account, the bonus will not be credited.
29. If the selected bonus has not been activated, contact the support service before you start playing.
30. The casino reserves the right to cancel, change or supplement the bonus terms and conditions at any time without prior notice.
Restrictions on players' access to privileges:
1. The casino reserves the right to restrict access to privileges for certain categories of players depending on their gaming activity and their history of interaction with the platform. For this purpose, criteria are established such as the player's level of activity, the frequency of deposits and other parameters that may be determined by the casino administration. If certain conditions established by the casino are met, a player may be deprived of access to privileges or bonuses. This rule is applied in order to ensure the fairness and transparency of the gaming process, as well as protection against bonus hunters and abuse.
Terms and conditions for receiving the “Birthday” bonus:
1. On their birthday, users of our site receive a gift in the form of a no-deposit bonus.
2. The bonus can be received once a year during the period that begins 1 day before and ends 3 days after the date of birth specified at registration.
3. If you have not previously completed verification, you must verify your account in order to take part in the promotion. Please fill in all the fields in the “Profile” section.
4. To receive the bonus, contact the support chat on our site to have it activated. The bonus will be displayed in the “Bonuses” section, and the bonus funds will be credited to your bonus balance immediately.
5. The bonus amount you can receive: • 5,000 KZT, 1,000 RUB, 10 EUR, 10 USD.
6. Please note that the bonus will be available to users if 3 or more deposits totalling 16,500 KZT, 3,500 RUB, 35 EUR, 35 USD have been made over the last 180 days.
7. The maximum win using a no-deposit bonus is: • 25,000 KZT, 5,000 RUB, 50 EUR, 50 USD
8. To wager the bonus, the following wagering requirements must be met:
• x40 (forty)
• Wagering is available from both the real and the bonus balance. All winnings obtained while meeting the bonus wagering requirements will be credited to the bonus balance.
9. An individual birthday gift is available to players who have a Personal Manager.
10. Nova Casino reserves the right to cancel, change or supplement these terms and conditions at any time and without prior notice.
